Ritz Residence @ Imago Mall Loft B | Hotel in Kota Kinabalu, Malaysia

| 9.6 (34 Reviews) |  1 Bathroom
Downtown Kota Kinabalu Hotel | Ritz Residence @ Imago Mall Loft B

Hotel with Air Conditioner, Balcony and Wellness Facilities

Luxury hotel with 20 restaurants connected to a shopping center in Kota Kinabalu
This smoke-free hotel features 20 restaurants, 2 outdoor pools, and a full-service spa. Free WiFi in public areas and free self parking are also provided. Additionally, 3 bars/lounges, 20 coffee shops/cafes, and a snack bar/deli are onsite.
Housekeeping is available on request.
Ritz Residence @ Imago Mall Loft B offers 6 air-conditioned accommodations with washers/dryers and free minibar items. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. This Kota Kinabalu hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices).

Bathrooms include separate bathtubs and showers with rainfall showerheads and hydromassage showerheads, slippers, designer toiletries, and bidets. Business-friendly amenities include desks, printers, and safes. Additionally, rooms include complimentary bottled water and hair dryers. Microwaves, irons/ironing boards, and change of towels can be requested. Housekeeping is provided on request.


2 outdoor swimming pools are on site along with a waterslide and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Level 7, The Loft B, Imago Shopping Mall, Kota Kinabalu, 88000, Malaysia

Amenities

Air Conditioner
Parking
Pool
Balcony/Terrace
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Designer toiletries
  • Towels
  • Separate bathtub and shower
  • Private bathroom
  • Bidet
  • Hair dryer
  • Toothbrush and toothpaste
  • Hydromassage showerhead
  • Soap
  • Shampoo
  • Toilet paper
Bedroom
  • Pillow menu
  • Egyptian cotton sheets
  • Premium bedding
  • Down comforter
  • Blackout drapes/curtains
  • Air conditioning
  • Pillow-top mattress
  • Bed sheets
  • Electrical adapters/chargers
  • Iron/ironing board (on request)
  • Slippers
  • Guidebooks/recommendations
  • Laundry detergent
  • Soundproofing
  • Individually furnished
  • Laptop-friendly workspace
  • Individually decorated
  • Printer
  • Restaurant dining guide
  • Window screens
  • Desk
  • Washer and dryer
  • Safe
Breakfast
  • Coffee/tea in common area(s)
  • 3 bars/lounges
  • 20 restaurants and 20 coffee shops
  • Oven
  • Electric kettle
  • Mini-fridge
  • Free bottled water
  • Local meal delivery service
  • Free minibar
  • Microwave (on request)
  • Free tea bags/instant coffee
Parking
  • Free secured, covered self parking on site
Accessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in room
  • This property does not have elevators
Activities
  • Health/beauty spa
  • Lifeguards on site
  • Playground
  • Shopping mall
  • Sauna
  • 24-hour pool access
  • Shopping
  • Full-service spa
  • 2 outdoor pools
  • Designer stores
General
  • 24-hour business center
  • Vending machine
  • ATM/banking services
  • Lockers available
  • Gift shop/newsstand
  • Grocery/convenience store
  • Malay
  • Chinese (Cantonese)
  • English
  • Chinese (Mandarin)
  • Smoke-free property
Guest Services
  • Playground
  • Snack bar/deli
  • Laundry facilities
  • Washer/dryer
  • Mini-fridge
  • Soundproofed rooms
  • 2 outdoor pools
  • Waterslide
  • Grocery/convenience store
  • Microwave (on request)
  • Housekeeping (on request)
  • Laundry facilities
  • Dry cleaning service
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Multilingual staff
  • Concierge services
  • Hair salon
  • Virtual front desk
Internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Outdoor entertainment area
  • Terrace
  • Lifeguards on site
  • Picnic area
  • Outdoor furniture
  • Garden
Spa
  • Body scrubs
  • Spa open daily
  • Hydrotherapy
  • Detox wraps
  • Body treatments
  • Manicures and pedicures
  • Reflexology
  • Thalassotherapy
  • Body wraps
  • Facials

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: anytime early check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon express check-out available late check-out fee: myr 150 late check-out subject to availability
Child Policy
Children are welcome.
Payment Policy
Late check-out fee: myr 150 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed property registration number yes special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Jul 5, 2025 06:11:11 PM
Review Score:   10
Summary: Wonderful stay, quick respond and comfy
See All Reviews

Room Arrangement

Room Info Facilities
Superior Room
Room Size: 258 square feet m2
1 King Bed
Superior Room

General

Number of living rooms 0, Square feet - 258, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Ping - 7, Golf view, Square meters - 24
Standard Double Room
Room Size: 205 square feet m2
1 King Bed
Standard Double Room

General

Square feet - 205, Number of living rooms 0, Premium TV channels, Number of bedrooms - 0, Netflix, Ping - 6, Square meters - 19, Location - top floor, Satellite TV service, Streaming services, No rollaway/extra beds, Smart TV, No cribs (infant beds), Courtyard view, Bed count minimum 1, Bed count maximum 1
Family Room
Room Size: 280 square feet m2
2 King Bed and Large Twin Bed
Family Room

General

Ping - 8, Number of living rooms 0, Premium TV channels, Number of bedrooms - 0, Netflix, Square meters - 26, Satellite TV service, Flat-panel TV, Streaming services, No rollaway/extra beds, Square feet - 280, No cribs (infant beds), Bed count minimum 2, City view, Bed count maximum 2
Deluxe Double Room
Room Size: 312 square feet m2
1 King Bed
Deluxe Double Room

General

Number of living rooms 0, Ping - 9, Premium TV channels, Number of bedrooms - 0, Square meters - 29, Square feet - 312, Satellite TV service, Flat-panel TV, Free cribs/infant beds, Pool view, No rollaway/extra beds, Bed count minimum 1, Bed count maximum 1, City view
Luxury Double Room
Room Size: 205 square feet m2
1 King Bed
Luxury Double Room

General

Square feet - 205, Number of living rooms 0, Premium TV channels, Number of bedrooms - 0, Ping - 6, Square meters - 19, Satellite TV service, Flat-panel TV, No rollaway/extra beds, No cribs (infant beds), Garden view, Bed count minimum 1, Bed count maximum 1, City view
Family Room
Room Size: 301 square feet m2
2 King Bed and Large Twin Bed
Family Room

General

Ping - 8, Number of living rooms 0, Premium TV channels, Number of bedrooms - 0, Netflix, Square meters - 28, Square feet - 301, Satellite TV service, Flat-panel TV, Free cribs/infant beds, Streaming services, No rollaway/extra beds, Bed count minimum 2, City view, Bed count maximum 2
Executive Double Room
Room Size: 258 square feet m2
1 King Bed
Executive Double Room

General

Number of living rooms 0, Square feet - 258, Premium TV channels, Number of bedrooms - 0, Ping - 7, Square meters - 24, Satellite TV service, Flat-panel TV, No rollaway/extra beds, No cribs (infant beds), Golf view, Bed count minimum 1, Bed count maximum 1, City view
Deluxe Room
Room Size: 258 square feet m2
1 King Bed
Deluxe Room

General

Number of living rooms 0, Square feet - 258, Premium TV channels, Number of bedrooms - 0, Netflix, Ping - 7, Square meters - 24, Satellite TV service, Flat-panel TV, Free cribs/infant beds, Streaming services, No rollaway/extra beds, Golf view, Bed count minimum 1, Bed count maximum 1
Panoramic Double Room
Room Size: 258 square feet m2
1 King Bed
Panoramic Double Room

General

Number of living rooms 0, Square feet - 258, Premium TV channels, Number of bedrooms - 0, Ping - 7, Location - top floor, Square meters - 24, Satellite TV service, Flat-panel TV, No rollaway/extra beds, No cribs (infant beds), Golf view, Bed count minimum 1, Bed count maximum 1, City view
Superior Double Room
Room Size: 258 square feet m2
1 King Bed
Superior Double Room

General

Number of living rooms 0, Square feet - 258, Premium TV channels, Number of bedrooms - 0, Netflix, Ping - 7, Square meters - 24, Satellite TV service, Streaming services, No rollaway/extra beds, Smart TV, No cribs (infant beds), Bed count minimum 1, Bed count maximum 1, City view
Twin Room
Room Size: 205 square feet m2
2 Large Twin Beds
Twin Room

General

Square feet - 205, Number of living rooms 0, Premium TV channels, Number of bedrooms - 0, Netflix, Ping - 6, Square meters - 19, Satellite TV service, Flat-panel TV, Streaming services, No rollaway/extra beds, No cribs (infant beds), Bed count minimum 2, City view, Bed count maximum 2
Panoramic Room
Room Size: 258 square feet m2
1 King Bed
Panoramic Room

General

Number of living rooms 0, Square feet - 258, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Ping - 7, Golf view, Square meters - 24

FAQ's

Is this Downtown Kota Kinabalu hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Downtown Kota Kinabalu hotel have a swimming pool?

Yes, this Downtown Kota Kinabalu hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Downtown Kota Kinabalu hotel?

Best-rates for the Downtown Kota Kinabalu hotel starts from $78 per night with includes Sports/Activities, Spa, Toiletries, Air Conditioner, Balcony/Terrace, Wellness Facilities, Child Friendly, Kitchen, Pool, Restaurant, Bar, Entertainment, Laundry, Parking, Bedding/Linens, Guest Services, Internet, Security/Safety, Business Services with all other facilities. Casai.uk matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Downtown Kota Kinabalu hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Downtown Kota Kinabalu hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Downtown Kota Kinabalu hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Downtown Kota Kinabalu hotel?

Based on the information reported by the owner or manager, the Downtown Kota Kinabalu hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Downtown Kota Kinabalu hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Downtown Kota Kinabalu hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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